PRIVACY & COOKIES

The Ian Fleming Shop is operated under licence by Event Merchandising Limited, Unit 11, The Edge Business Centre, Humber Road, London NW2 6EW. The company can be contacted through the website contact page, by post at the address above, or via email at customerservice@ianflemingshop.com.

Data protection & processing

We may process “personal data” (as defined in UK data protection legislation) as part of our contracted services, internal processes, and for administration. All data are collated, processed, and held in the United Kingdom and therefore all compliance is governed by the UK Data Protection legislation, including UK GDPR.

Information is kept while it remains relevant to the reason for collection and/or if there is a statutory retention period. All feasible security measures are in place, whether the data are processed electronically or on paper.

Data may be shared with third parties as part of contracted services, for administrative purposes, and/or if we are required by law to do so. We cannot accept any liability for any processing conducted by third parties outside our remit.

Cookies

As required by law, a cookie audit has been conducted on our website. Cookies are small internet files used by websites. We also link to social media sites (such as Facebook and Instagram) and utilise Google systems, which may place cookies on your device. These are outside our control.

Our site may place cookies on your system for store functionality, privacy settings, and secure online payments. You are free to block or restrict these cookies, but doing so may affect your ability to use the website fully.

Your rights

None of the above affects your rights under UK data protection legislation, including your right to access the data we may hold on you. If you wish to request a copy of your data, please submit your request in writing or by email to:

customerservice@ianflemingshop.com

Please include enough information to enable us to identify you and locate the relevant data.

Complaints & queries

If you are dissatisfied with this policy, have queries about our data protection procedures, or wish to lodge a complaint, please contact us in the first instance. Thereafter, you have the right to submit a complaint to the Supervisory Authority, the Information Commissioner’s Office (ICO): Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, UK.