The Ian Fleming Shop is based in the United Kingdom. With the UK no longer being part of the EU as of 1st January 2021, the following information will apply to many of our international customers.
Orders delivered from the UK to addresses outside of the UK may incur import duties and taxes. These costs are not included in the prices displayed on the store. Any import duties and taxes are the responsibility of the customer and, in some cases, must be fully paid before delivery can be completed depending on the importing country.
Some deliveries may be delayed by customs in the importing country due to inspections. Unfortunately, these delays are outside the control of ourselves and our delivery partners. Our delivery partners may also charge processing fees for the import of goods.
If you refuse to pay the customs fees when your order arrives, the shipment will be returned to us and we will be charged the customs fees plus return shipping costs. We do not issue refunds for customs fees, shipping costs, or the cost of your order if you refuse to pay the customs fees.
